Reviews for Austin Smith
Michael J
June 17, 2019
Very friendly and knowledgeable. I feel that I received the best information possible and was placed on the best path possible for a home mortgage.
Reviews for Austin Smith
Andrew P
June 13, 2019
Austin was great to work with. He was very personable and was quick to answer all of our questions. He made the mortgage process a breeze. I would be quick to recommend him to any of our friends or family looking to purchase a property.
Reviews for Austin Smith
Kira C
June 8, 2019
The easy communication and different ways for us to contact you made things very easy and less stressful!
Reviews for Austin Smith
Megan M
June 8, 2019
Austin did everything he could to get me into my house! As a first time home buyer I had a lot of questions and he was more than willing to answer them and explain them clearly. He was very patient and very kind! Easy to work with and very personable. He got us a great loan and I am more than pleased!
Reviews for Austin Smith
Warner S
June 6, 2019
Austin kept solid communication throughout. He answered every question I had (even the weird ones) without any hesitation. Even when things got delayed because of an issue on our end, Austin and his team bent over backwards to make sure we were able to close when we needed to.
Reviews for Austin Smith
Aerial R
June 2, 2019
Willingness to listen. Help and guide us through the process
Reviews for Austin Smith
Tanner G
June 2, 2019
As a first time home owner it was all new to us and Austin and his Team made it extremely easy and straight forward. It took all the stresses out of home buying and it was easier than I thought it was going to be which is a good thing I imagine! Thanks Again!
Reviews for Austin Smith
Noreen S
May 31, 2019
Super easy and laid back communication, quick responses and they took care of most of the paperwork
Reviews for Austin Smith
Katherine L
May 30, 2019
Austin and his team made this process so much easier than I thought. The team is professional, but also, you can tell that they truly do care about you, not just as a customer, but also like a friend. I was always kept up to date during my loan approval process. Austin took the time to call me with new information and explaining what was going on. He answered all of my questions with a quick response. I highly recommend Austin and his team and will get back with them if I need help with loans.
Reviews for Austin Smith
Katie T
May 30, 2019
Austin and his team made this process so much easier than I thought. The team is professional, but also, you can tell that they truly do care about you, not just as a customer, but also like a friend. I was always kept up to date during my loan approval process. Austin took the time to call me with new information and explaining what was going on. He answered all of my questions with a quick response. I highly recommend Austin and his team and will get back with them if I need help with loans.
Reviews for Austin Smith
Gary C
May 22, 2019
Austin was always willing to answer any questions I had and I was upfront and honest about the whole process
Reviews for Austin Smith
Chaise
May 20, 2019
Austin and his team did an excellent job of handling my home buying process. Any questions I had, or any opportunity I needed to reach out was promptly answered and heard. I recommend this team and Austin to anyone trying to make their home buying experience as easy as possible.
Reviews for Austin Smith
Heath P
May 17, 2019
He is always available to answer questions throughout the entire process, and keeps you update on the progress without you even asking. Best experience I’ve had with a mortgage so far.
Reviews for Austin Smith
Randy F
May 6, 2019
Working with Fairway was a very smooth process.
Reviews for Austin Smith
Matthew W
May 3, 2019
Austin was very thorough with all options available to us for our mortgage. He explained everything clearly and was forthcoming with all the details that we needed to know. The online tools provided made the paperwork process very simple for us. We were updated throughout the mortgage process, which kept us at ease through the closing period. Thank you for all your help.
Reviews for Austin Smith
Donna H
May 1, 2019
From the start Austin and Jessica were professional, helpful, and very attentive to my needs. The customer service with this group go's above and beyond some of the best service I have every received. I will highly recommend this team to anyone looking for a mortgage.
Reviews for Austin Smith
Craig M
April 22, 2019
Fantastic service!!! Wonderful experience!!
Reviews for Austin Smith
Robert B
April 22, 2019
Friendly and informally service.
Reviews for Austin Smith
Cody W
April 22, 2019
The whole team worked well together and in a timely and efficient manner. Communication channels were always kept open and they worked hard to make sure I was well taken care of.
Reviews for Austin Smith
Tonni T
April 15, 2019
Everyone was extremely helpful and informative. They answered questions before I could even think to ask them.
Reviews for Austin Smith
Taylor K
April 15, 2019
Austin was very knowledgable and was able to guide a first time home buyer like myself through the entire process with ease! Thanks again!
Reviews for Austin Smith
Rachel P
April 11, 2019
Austin is my favorite lender!! He gets the job done! I have worked with him on my real estate deals for clients and also for my own house and he’s quite simply put, awesome !
Reviews for Austin Smith
Kayla S
April 11, 2019
Austin kept us up to date throughout the entire process and made sure we understood everything we were signing and that we were comfortable with every step as well. He was always just a text away when we had a question and very prompt with his replies. He was honest and direct and we just felt at ease with him on our side.
Reviews for Austin Smith
Katrina D
April 9, 2019
Mostly clear communication. Some lack of communication between staff members. Overall great experience
Reviews for Austin Smith
Charles H
April 7, 2019
Everything was worry free with great communication. Had no issues meeting the schedule on a fast closing
Reviews for Austin Smith
Hammed L
April 6, 2019
From the application, electronic documents, and closing was great
Reviews for Austin Smith
Matthew J
April 2, 2019
Very quick to respond, staff that went above and beyond. Extremely knowledgeable team.
Reviews for Austin Smith
Sarah S
March 18, 2019
He took extra time to meet with us several times to discuss numbers and all of our options. It was a seamless experience from start to finish. Highly recommend!
Reviews for Austin Smith
Cheryl R
March 18, 2019
Austin and his team wer AMAZING in ensuring that our communications were smooth and flawless--given that I live in California! He is a consummate professional and made sure that Gary and I felt as little stress as possible during the entire loan application and approval process. I must also give his team members Jess and Kim a shout out as well! They both were kind, genuine and I always knew they had our backs! And, that is why I love me some Hoosiers!!!
Reviews for Austin Smith
Taylor S
March 13, 2019
Anytime i had a question or concern he’d clear it up for me .
Reviews for Austin Smith
Mathew W
March 4, 2019
The quick responses and convenience of digitally signing and returning documents through email.
Reviews for Austin Smith
Maggie M
February 27, 2019
Very responsive, very timely, very organized and awesome to work with! Super friendly and helpful with some things I was confused about. Thank you for your help with buying my first home!
Reviews for Austin Smith
Grace C
February 27, 2019
Very helpful and knowledgeable with helping me with my mortgage! Made the whole process easy and enjoyable.
Reviews for Austin Smith
Dale M
February 24, 2019
Customer service was excellent. Whenever I had a question someone was available to give me an answer.
Reviews for Austin Smith
Brayden C
February 23, 2019
Austin and his team were very quick to respond to e-mails, phone calls, and even text messages. Theg were very friendly and easy to talk to. Austin made the whole process very easy to understand for first time homebuyers like ourselves.
Reviews for Austin Smith
Diana J
February 20, 2019
The over-all process is a smooth one with Fairway and their closing paperwork is minimal compared to other lenders. Austin went out of his way to answer my many questions, patient each time and I appreciate his efforts in making sure my closing stayed on time and even saved me money! I do feel like communication could be better, as there were a few misunderstandings on their part, because certain things were not communicated more clearly. Over-all I would use Fairway again and recommend Austin
Reviews for Austin Smith
Lonnie M
February 11, 2019
What a great way to purchase a house, super easy to deal with. Austin was always accessible any time I had a question. He was very transparent through the entire process.
Reviews for Austin Smith
Tammy M
January 30, 2019
He was very quick to answer any questions we had and made whole process easy.
Reviews for Austin Smith
Joseph P
January 19, 2019
Made it very easy to close a mortgage for new home
Reviews for Austin Smith
Jon F
January 15, 2019
Austin and his staff were always there to answer any questions I had or help with any of my concerns. They made whole process easy and understandable.
Reviews for Austin Smith
jfennig613
January 15, 2019
Austin and his staff were always there to answer any questions I had or help with any of my concerns. They made whole process easy and understandable.
Reviews for Austin Smith
Laura M
January 8, 2019
Austin and his team were great! Will definitely refer to friends and family!
Reviews for Austin Smith
Nichole H
January 6, 2019
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Reviews for Austin Smith
Robert S
December 31, 2018
You help me when I needed someone with the ability to get things done in a very short time and you made it happen, and you responded to my calls and E-Mails every day. thanks for a great experience. Thanks R.S.
Reviews for Austin Smith
Velinda K
December 29, 2018
Austin was very knowledgeable and always available when we needed to talk during the home buying process! He made it a lot easier than anticipated!
Reviews for Austin Smith
Tamara S
December 28, 2018
Austin was always very quick to respond to my questions and tried to find the best loan/payment options for me.
Reviews for Austin Smith
Jason K
December 21, 2018
Austin's team was responsive. This was our first home and I asked many tedious industry questions to obtain needed clarification during the home buying process. Austin was responsive and took the time to explain esoteric language.
Reviews for Austin Smith
Jerome E
December 21, 2018
Great job getting credit score fixed and getting a great interest rate. Thanks
Reviews for Austin Smith
Jeffrey S
December 20, 2018
Really worked with us and gave the best mortgage advice possible
Reviews for Austin Smith
Jesslyn S
December 19, 2018
Austin and his team were so quick to answer all my questions and keep us informed through the whole process!
Reviews for Austin Smith
Dawn S
December 18, 2018
Exceptional service team!
Reviews for Austin Smith
Douglas R
December 16, 2018
I was in the process of selling and buying a house, Austin and his team were able to secure my closing on the same day as the one I was selling! Not to mention the professionalism they possess which aloud me to be stress free through the entire process! People say buying a house is extremely difficult, Austin and his team made it very easy. Nice job guys!!!!
Reviews for Austin Smith
Kevin N
December 13, 2018
Very smooth and everyone was a pleasure to work with regarding my home purchase. Thanks all! Kevin Newbold
Reviews for Austin Smith
Lloyd S
December 6, 2018
Austin was great to work with, gave us several options during our mortgage process to ensure our money was being spent wisely.
Reviews for Austin Smith
zuser201604250920395
November 20, 2018
Austin was great at keeping us updated, made this a stress free experience. Excellent communication and professional! Would definitely recommend. His team was also very efficient and great to work with. We loved how they kept us posted throughout the entire process. Their team also made it very easy to contact with any questions or concerns we may have had. We had a great experience and would absolutely use them in the future!
Reviews for Austin Smith
Stephanie H
November 18, 2018
Excellent communication, customer service, & professionalism. Great, stress free experience.
Reviews for Austin Smith
Lawrence H
November 15, 2018
Ease of process and communication throughout the process was great!
Reviews for Austin Smith
Wesley B
November 11, 2018
After hearing horror stories from friends and family about their lender and home buying experience, I thought “Great, what did I get myself into?”. Luckily this wasn’t the case with Austin and his team, he knew upfront that my situation was unique but was able to make it work. He was also there to answer any question I had or to run some estimated numbers on certain houses we liked(sometimes even after hours). His team was great too, they were efficient and we were able to close on time.
Reviews for Austin Smith
Allen R
November 10, 2018
Austin was on top of things, quick with a response and was able to get us to close early. I would definitely recommend!
Reviews for Austin Smith
Danielle R
November 10, 2018
Austin was quick to respond with any questions and always kept us updated with where we were at in the process.
Reviews for Austin Smith
Danielle R
November 10, 2018
Austin was quick to respond with any questions and always kept us updated with where we were at in the process. It was a very smooth closing. I would definitely recommend Austin.
Reviews for Austin Smith
Matthew S
November 2, 2018
I had an excellent experience with Austin and Fairway. He took the time to help me understand which terms and interest rates made sense for my home purchase. I would definitely use him again when purchasing another home.
Reviews for Austin Smith
Jess L
October 30, 2018
Was awesome
Reviews for Austin Smith
Brittney M
October 29, 2018
Austin is always available when we had questions or didn’t understand something. He was efficient in time and organization... smoothest closing I’ve experienced. Thanks Austin!
Reviews for Austin Smith
Herbert C
October 25, 2018
Everything happened just as he said it would. No surprises. Austin even turned me onto a network partner and saved me almost 50% off on homeowners!
Reviews for Austin Smith
Meghan M
October 24, 2018
The customer service and teamwork approach was great- willing to answer any questions, prompt responses, and very knowledgeable. Also, Austin working to get the best type of loan/programs for my situation. Appreciate all the hard work!! Thank you!
Reviews for Austin Smith
Randy S
October 22, 2018
Great communication, friendly and great staff of people!!
Reviews for Austin Smith
Karie H
October 22, 2018
Very thankful for your patience with someone who knows nothing about the mortgage process. I really felt the staff was very kind and it was great that Austin would always take the time to answer my questions during the process which was fabulously helpful! I also so appreciated the closing gift!!! So kind!!!
Reviews for Austin Smith
Gabrielle C
October 19, 2018
Personalized service and lots of individualized attention. Had all my questions answered and they made it easy to go through the process.
Reviews for Austin Smith
Justin D
October 19, 2018
Great service from start to finish. Austin and his team walked us through each phase of the process. We highly recommend, Fairway, Austin and his team!
Reviews for Austin Smith
Hillary R
October 19, 2018
Austin was very transparent throughout the entire process. We received a few different quotes from lenders and it was an easy choice to go with Austin.
Reviews for Austin Smith
Gretchen D
October 17, 2018
Austin was very professional and always quick to respond to any questions we had. We highly recommend Austin and his team!
Reviews for Austin Smith
Anna L
October 16, 2018
One of the representatives told me to bring a cashiers check to the closing. This was incorrect information. I was supposed to wire the money for closing. Due to the incorrect information, I had to take additional time off work to set up the wire with my bank the day of closing. It was very stressful.
Reviews for Austin Smith
Michael M
October 1, 2018
Everything went very smooth and we had no mishaps along the way. You kept us posted with everything and helped a lot everyday. Answered any questions we had
Reviews for Austin Smith
Ashley M
September 27, 2018
Austin and his team were awesome! They were up front with us about everything and never steered us in the wrong direction. They walked us all the way through to closing and made it so easy for us as we were first time home buyers and had no clue what to expect.
Reviews for Austin Smith
Christopher B
September 22, 2018
The entire process was smooth. Austin was very quick to respond to questions and kept us in the loop the whole way through. He was very easy to get along with and explained everything with perfect detail.
Reviews for Austin Smith
Bryan B
September 18, 2018
My experience was awesome from the moment I started the preapproval process. The team was prompt and courteous with all communication. I highly recommend Austin and his team.
Reviews for Austin Smith
Brody C
September 15, 2018
Very pleased everything went smoothly
Reviews for Austin Smith
Connor H
September 13, 2018
I felt I had a good experience going through the process with Fairway. There were a couple of times where maybe the directions for what I needed to send or how to login the portal and sign things could have been more clear. Other than that, good experience.
Reviews for Austin Smith
Jonathan S
September 4, 2018
The different loan options and ways of saving upfront costs. Communication and just the overall helpful attitude.
Reviews for Austin Smith
Cassandra A
August 31, 2018
Austin was great! Helped us get approved in less than 24hrs, so we could put in an offer in on our dream home!! Was great working with him and his team, all so kind and helpful. Will definitely refer everyone I know!
Reviews for Austin Smith
Sharrilyn S
August 29, 2018
Very responsive. Kept us informed at every step. Handled a special circumstance very professionally.
Reviews for Austin Smith
Crystal S
August 28, 2018
Austin was amazing to work with. He was always very friendly when we spoke. Anytime I had a question he was always quick to respond and thorough in his explanation. It was a pleasure to work with him.
Reviews for Austin Smith
Michael W
August 23, 2018
Thanks
Reviews for Austin Smith
Karafa C
August 22, 2018
From the first time I spoke with Austin, I knew I was dealing with a professional who will keep his words and not waste my time. Austin has been outstanding from start to the last day of closing of my new house. Austin and his team went above and beyond and really surpassed my expectation. They got my loan on the right path for approval and kept me updated daily until we close. This was the 3rd time I bought a house and this has been the easiest and the best with less stress. Thank you Austin!!
Reviews for Austin Smith
James L
August 14, 2018
Austin made the process smooth and easy!
Reviews for Austin Smith
Janice M
August 14, 2018
Austin was recommended by a friend and I will definitely recommend him to my friends and family. From the moment I first spoke to him I felt at ease. He was so helpful and answered every question I had. He guided me every step of the way. He was very knowledgeable and quick to get back with me. Thank you so very much Austin for all of your help in securing my loan for my new home.
Reviews for Austin Smith
Janice M
August 14, 2018
Austin was recommended by a friend and I will definitely recommend him to my friends and family. From the moment I first spoke to him I felt at ease. He was so helpful and answered every question I had. He guided me every step of the way. He was very knowledgeable and quick to get back with me. Thank you so very much Austin for all of your help in securing my loan for my new home.
Reviews for Austin Smith
Susan K
August 11, 2018
Austin and his whole team went way above and beyond to get the job done. I couldn't have asked for nicer people to help me with my mortgage. I would definitely suggest them to all my friends and family. A++ job! Susie Kidwell
Reviews for Austin Smith
Randall W
August 8, 2018
Austin and his team made everything so easy. They walked me through each step. In the end I’m glad I chose Fairway to buy my first house.
Reviews for Austin Smith
Mark B
August 7, 2018
When unexpected family health issues arose causing us to delay closing for a period Austin kept in touch and assisted where he could through every step.
Reviews for Austin Smith
Timothy K
August 7, 2018
My experience with Austin was the best overall experience! My wife and I felt cared for, not just with the things needed to be done. I felt like he had our best interests always in mind and I loved that. He is a great man!
Reviews for Austin Smith
Tristan H
August 5, 2018
Austin Smith at Fairway Mortgage is one of the best in the business.
Reviews for Austin Smith
Charles W
July 31, 2018
Austin and his team made the whole process relatively simple. I really felt they had my interest in mind
Reviews for Austin Smith
Jessica J
July 22, 2018
I did not have a good expierence dealing with the loan officer. I felt she didn’t communicate clearly, was repetitive but never fully explained, and withheld information she should have discussed with me, the borrower. Austin was great, but we would go another direction in the future because of unnecessary the stress the couple weeks leading up to the closing.
Reviews for Austin Smith
David B
July 21, 2018
Austin did a good job of answering all my questions. He was readily accessible even with my crazy schedule. I am very confident in his ability and am looking forward to using him again. Thanks for a job well done! Sincerely, David Blessing
Reviews for Austin Smith
Steven R
July 7, 2018
Process was pretty painless. Lol
Reviews for Austin Smith
William J
July 6, 2018
Entire experience was great ! Austin was very knowledgeable and accommodating. If I ever had a question he was always there to answer it.
Reviews for Austin Smith
James O
July 2, 2018
Really happy I worked with Austin for this mortgage. My initial inquiry was to Rocket Mortgage, my realtor suggested I give Austin a call and I couldn’t be happier with his service!
Reviews for Austin Smith
Brianne W
June 24, 2018
Quick to reply when we had questions. Friendly staff. Easy to work with.
Reviews for Austin Smith
Pamela B
June 23, 2018
Austin took the time to explain things to us. As first time home buyers, we were very wary of the whole home buying experience. Austin simplified it, made sure we understood and made sure we were comfortable.
Reviews for Austin Smith
Brenda B
June 23, 2018
Austin and his team were very knowledgeable and patiently answered lots of my questions. They went out of their way to insure that our closing was on time. Austin and his staff were very nice.
Reviews for Austin Smith
Matthew H
June 23, 2018
Having been 20 years since we purchased a home, processes have definetly changed. Austin and his team were extremely helpful and provided me with the comfort in knowing all my questions and concerns were getting taken care of. Excellent communication and top notch customer service. Will definitely recommend Austin and his team to friends and family.
Reviews for Austin Smith
David T
June 20, 2018
For first time home buyers, Austin made it simple and easy for us to get everything we needed.
Reviews for Austin Smith
Amarjeet S
June 20, 2018
Like his way of explaining everything ..
Reviews for Austin Smith
Jessica S
June 15, 2018
Austin and his team were great! They were with me every step of the way, answering any question i had, and helping me get everything i needed to have a successful close. I would recommend Austin to anyone who is looking to experience quality service and buy a home.
Reviews for Austin Smith
Jarred J
June 13, 2018
Austin was great and got us a good rate. His loan staff was very responsive and clear in their directions. We had a great experience with this mortgage and application.
Reviews for Austin Smith
Christopher S
May 16, 2018
Austin and his team had excellent communication with us during our mortgage loan process. They were readily accessible to answer questions all the time, explained everything well, and made our loan process quick and easy! We highly recommend them!
Reviews for Austin Smith
Terry D
May 4, 2018
👍
Reviews for Austin Smith
Anne S
April 1, 2018
Austin, and his team, were so helpful. They were there to answer all of our questions, and made this process as easy as possible. They treated us with respect, and fought for everything we wanted. I wouldn’t recommend anyone else.
Reviews for Austin Smith
IconGroupRealtors
November 25, 2013
Austin is a great mortgage professional. When we bought our house in 2012 he provided several options for mortgage programs and guided us as to how each would affect us short and long term.